Privacy Policy — MrMoney88

MrMoney88 ("we", "us", "our", "the Company") operates the online gaming and sports betting platform accessible at mrmoney88.cam. This Privacy Policy describes how the Company collects, processes, stores, protects, and — where permitted — shares personal data relating to individuals ("you", "User", "Player") who access or use the mrmoney88.cam platform, including its website, mobile-optimised interface, and all associated services.

We take data privacy seriously. MrMoney88 has been serving Malaysian players since 2016 and recognises that trust — including trust in how personal information is handled — is foundational to that relationship. Your data is used only for the legitimate operational and regulatory purposes described in this Policy. We do not sell personal data to third-party marketers and we do not use your information for any purpose that has not been disclosed below.

This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated by reference. By creating an account on the Platform or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:

• "Personal Data" — Any information relating to an identified or identifiable natural person, including name, identification number, contact details, financial data, location data, and online identifiers.
• "Processing" — Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction, whether or not by automated means.
• "Data Controller" — The entity that determines the purposes and means of processing Personal Data. For all data processing activities described in this Policy, MrMoney88 acts as the Data Controller.
• "Data Processor" — A third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement and in accordance with the Controller's instructions.
• "Cookies" — Small text files placed on your device by the Platform to enable functionality, session management, and analytics.
• "KYC" — Know Your Customer — identity and age verification procedures required by regulatory obligations and the Company's internal compliance framework.
• "FPX" — Financial Process Exchange, Bank Negara Malaysia's approved interbank payment infrastructure.
• "Platform" — The mrmoney88.cam website, mobile interface, and all associated gaming and betting services.
• "PDPA" — Personal Data Protection Act 2010 (Malaysia) — the primary data protection legislation applicable to the processing of personal data in Malaysia.

MrMoney88 collects Personal Data through multiple channels: directly from you when you register, deposit, withdraw, contact support, or participate in promotions; automatically through the technical operation of the Platform; and from third-party service providers such as payment processors and identity verification agencies.

The categories of Personal Data we collect are detailed in the table below:

MrMoney88 uses the Personal Data we collect for the following specific purposes:

• Account Creation & Management: To register, verify, maintain, and administer your Account on the Platform, including password reset and account security notifications.
• Identity & Age Verification (KYC): To verify that you meet the minimum age requirement of 21 years, confirm your identity, and comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) obligations.
• Payment Processing: To process deposits and withdrawals via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and USDT TRC20, and to maintain accurate financial records in MYR.
• Platform Operation & Game Delivery: To operate the gaming and sports betting services, deliver live casino, slots, fishing games, and sports betting (including Liga Super Malaysia and EPL markets) to your device.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, multi-accounting, bonus abuse, and other security threats.
• Responsible Gaming Compliance: To enforce deposit limits, session reminders, self-exclusion, and other responsible gaming controls in accordance with our Responsible Gambling Policy.
• Legal & Regulatory Compliance: To meet obligations under applicable law, including anti-money-laundering regulations, data protection law, and licensing conditions.
• Customer Support: To respond to enquiries, resolve complaints, and provide technical assistance.
• Marketing & Promotions: To send you relevant promotional communications, VIP programme updates, and birthday bonus notifications where you have not opted out. Marketing communications are sent only to registered users who have not withdrawn consent.
• Platform Improvement & Analytics: To analyse user behaviour patterns, game performance, and payment funnel data in aggregate to improve the Platform experience for Malaysian users.

MrMoney88 does not use personal data to make solely automated decisions with legal or similarly significant effects on individuals without human review, except where required by regulatory screening systems and subject to appropriate safeguards.

All processing of Personal Data by MrMoney88 is conducted on one or more of the following legal bases, consistent with applicable data protection legislation including the Personal Data Protection Act 2010 (Malaysia) and any other applicable jurisdiction-specific frameworks:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, and service delivery.
• Legal Obligation: Processing necessary to comply with applicable laws, including AML/KYC regulatory requirements, age verification mandates, financial record-keeping obligations, and lawful requests from competent authorities.
• Legitimate Interests: Processing necessary for MrMoney88's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and analytics — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where we rely on your consent for processing activities (notably marketing communications), you may withdraw that consent at any time through your Account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

MrMoney88 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes under any circumstances. We may share your Personal Data with the following categories of recipients, strictly for the purposes described:

• Payment Processors & Financial Institutions: FPX network participants (Maybank, CIMB, Public Bank, Hong Leong Bank), PayNet Malaysia (DuitNow), e-wallet operators (Touch 'n Go, Boost, GrabPay), and cryptocurrency network infrastructure, solely to process deposits and withdrawals in MYR.
• Identity Verification Providers: Third-party KYC and AML screening service providers engaged to verify identity, age, and source of funds in compliance with regulatory obligations.
• Game Content Providers: Licensed game studios and live casino studios operating games on the Platform may receive session identifiers and wagering data necessary for game delivery and fairness certification. These providers act as Data Processors under contractual data processing agreements.
• Fraud Prevention & Security Providers: Third-party security and fraud detection platforms that process Technical Data (IP address, device fingerprint, session data) to identify suspicious activity.
• Legal & Regulatory Authorities: Competent courts, law enforcement agencies, regulatory bodies, or licensing authorities where required by law or valid legal process. MrMoney88 will notify affected Users of such disclosures where permitted by law.
• Professional Advisers: Legal counsel, auditors, and accountants bound by confidentiality obligations, where necessary in connection with legal proceedings, compliance reviews, or corporate transactions.

MrMoney88 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation.

• Active Account Data: Retained for the duration of your Account's active status on the Platform.
• KYC & Identity Documents: Retained for a minimum of five (5) years following account closure or the last transaction date, in accordance with anti-money-laundering regulatory requirements applicable in the relevant jurisdiction.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction, in accordance with financial record-keeping obligations.
• Communications & Support Records: Retained for three (3) years from the date of the interaction, to support complaint resolution and legal claims management.
• Marketing Consent Records: Retained for three (3) years from the date consent was given or last confirmed, or until withdrawn, whichever is earlier.
• Technical Logs: Retained for up to twelve (12) months from the date of creation, except where extended retention is required for fraud investigation or legal proceedings.

Upon expiry of applicable retention periods, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

MrMoney88 implements a layered security architecture to protect Personal Data against unauthorised access, accidental loss, destruction, or alteration. Key technical and organisational security measures include:

• Encryption in Transit: All data transmitted between your device and the Platform is encrypted using industry-standard TLS 1.2 / TLS 1.3 protocols with 256-bit SSL certificates.
• Encryption at Rest: Sensitive stored data — including KYC documents, financial records, and credentials — is encrypted at rest using AES-256 or equivalent standard.
• Access Controls: Personal Data access within the Company is restricted on a strict need-to-know basis. Employees with access to personal data receive mandatory data protection training and are subject to confidentiality obligations.
• Two-Factor Authentication: Available and recommended for all registered accounts. Two-factor authentication is mandatory for staff accounts with access to personal data systems.
• Intrusion Detection: Automated monitoring systems flag anomalous access patterns, potential brute-force attempts, and suspicious account activity in real time.
• Data Breach Response: MrMoney88 maintains a documented data breach response procedure. In the event of a breach likely to result in risk to affected individuals, affected users will be notified without undue delay and in accordance with applicable regulatory requirements.

While MrMoney88 employs rigorous security measures, no internet-based transmission or electronic storage system is completely immune to risk. Users are responsible for maintaining the security of their own login credentials and should notify [email protected] immediately if they suspect unauthorised account access.

The MrMoney88 Platform uses cookies and similar tracking technologies (including pixel tags and session storage) to enable core functionality, enhance the user experience, and support analytics. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for basic Platform functionality including login session management, security tokens, and payment flow continuity. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences — such as language setting, deposit method preference, and game lobby layout — to deliver a personalised experience across sessions.
• Analytics Cookies: Collect anonymised or pseudonymised information about how visitors interact with the Platform — such as pages visited, time on page, and navigation paths — to help us improve the Platform for Malaysian users.
• Security Cookies: Support fraud detection and device fingerprinting for account security purposes, including detection of multi-account creation and suspicious login attempts.

You may manage your cookie preferences through your browser settings. Blocking all cookies may impair functionality on the Platform, particularly session management and payment processing. MrMoney88 does not use third-party advertising or retargeting cookies.

Subject to applicable law and the limitations set out below, you have the following rights in respect of your Personal Data held by MrMoney88. To exercise any of these rights, please contact us using the details in Section 14.

MrMoney88 will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a high volume of data, we may extend this period by a further two months, with notification to you within the initial thirty-day window. MrMoney88 may request additional verification of identity before processing a data rights request to protect against fraudulent access to another person's data.

Certain rights are subject to limitations. For example, the right to erasure does not apply where continued retention is required by applicable law (such as the five-year AML retention obligation for KYC data) or is necessary to establish, exercise, or defend legal claims.

The MrMoney88 Platform is strictly intended for individuals aged 21 years and above. The Company does not knowingly collect, process, or store Personal Data belonging to persons under 21 years of age. Age verification is a mandatory component of our KYC process for all accounts.

If MrMoney88 discovers or has reason to believe that an Account has been created by a person under the age of 21, we will immediately suspend the Account, void all gameplay and associated transactions, and securely delete the associated Personal Data to the extent not required to be retained by applicable law or for the purpose of documenting the underage access incident.

Some of MrMoney88's third-party service providers — including game studios, KYC verification vendors, and cloud infrastructure providers — may be located in jurisdictions outside Malaysia. Where Personal Data is transferred internationally, MrMoney88 ensures that appropriate safeguards are in place to protect the data, including:

• Transfers only to countries or territories with an adequate level of data protection recognised under applicable law;
• Standard contractual clauses or equivalent contractual protections that bind the recipient to data protection standards equivalent to those applicable in Malaysia;
• Due diligence review of all international processors to confirm appropriate technical and organisational security measures are in place.

MrMoney88 does not transfer Personal Data internationally beyond what is strictly necessary for the delivery of the services described in this Policy.

MrMoney88 reviews and updates this Privacy Policy periodically to reflect changes in applicable law, regulatory guidance, and our data processing practices. The current version will always be accessible on this page at mrmoney88.cam/privacy-policy, along with the effective date and version number.

Where changes are material — meaning they significantly affect your rights, the categories of data collected, or the purposes for which data is used — we will provide notice through one or more of the following channels: an in-platform notification banner displayed upon login; an email notification to your registered email address; or a prominent notice on the Platform homepage.

Continued use of the Platform following the publication of updated Terms constitutes acknowledgment of the revised Policy. If you do not agree to material changes, you should cease use of the Platform and may request Account closure in accordance with the Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or MrMoney88's handling of your Personal Data, please contact our Data Protection team through the following channels:

• Email: [email protected] — for data rights requests, please include "Privacy Request" in the subject line along with your registered username.
• Live Chat: Available 24/7 through the Platform for general privacy enquiries and urgent data concerns.
• Response Target: We aim to acknowledge all privacy enquiries within two (2) business days and to fully resolve data rights requests within thirty (30) calendar days.

MrMoney88's customer support team covers Malaysian operating hours (MYT UTC+8) with peak staffing during evenings and weekends to accommodate players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia.